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Our new cancellation and rescheduling policy.
Our Peace of Mind Promise
With Maximum Flexibility, we give travellers who book new reservations through September 30, 2021, the option to change their travel dates or cancel their rail vacation up to 5 days prior to departure without incurring any change or cancellation fees. Any existing reservations can be rescheduled up to 5 days prior to departure without incurring any change or cancellation fees.
Customers will be issued a future travel credit, which is valid for 24 months and can be used toward a new reservation with any of our brands, destinations, and itineraries for any travel date and length of trip without penalty*.
*Additional restrictions may apply for any rail vacations that include Cruises, Belmond, Alaska Railroad, Glacier Express Excellence Class, Rocky Mountaineer, Golden Eagle Luxury Trains, Journey Beyond Rail Expeditions, The Blue Train, El Transcantábrico, Tsars Gold, or other luxury trains. Please be aware that certain arrangements, may not be amended after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that portion of the travel arrangements.
Frequently Asked Questions
Can I add on additional sightseeing or additional hotel nights?
Yes, you can add additional sightseeing activities and/or hotel nights to most existing rail trips we offer. When you speak with a Rail Expert, request an explanation of the upgrade options to your...
Can I upgrade to first-class rail on some or even all of my train journeys?
You certainly can. We know that many of our customers like to upgrade some or all of their train journeys to first-class. Upgrading will give you a larger seat, more legroom and even a meal and drinks...